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Corporate Support Services | HR Associate

Dubai, United Arab Emirates
Full time
On-site

Job description

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Role Overview
As an HR Associate, you will play a vital role in welcoming new employees to our organization and ensuring a smooth transition as they start their career journey with RSM UAE. You will facilitate the onboarding process and provide support across a range of employee relations matters as required. This is a dynamic role which will involve you supporting other service lines such as business development activities including the marketing campaigns and RSM brand champion initiatives.
 
Responsibilities
Provide support across a range of employee relations matters as required such as:
  • Participating in the hiring process 
  • Participating in the Onboarding process 
    • Serve as a point of contact for new joiners, addressing questions, clarification, and concerns during the onboarding process.
    • Coordinate and conduct new hire orientations and onboarding experience that aim to provide a successful and engaging career with the firm.
    • Prepare and send comprehensive onboarding emails and materials to new joiners, including firm policies, benefits details, employee agreements and other required forms.
    • Collaborate with various teams to ensure IT necessities/laptop, and access are ready for new joiners.
    • Assist in the improvement of onboarding programs by identifying areas for enhancement and efficiency.
  • Participating in the HR process by:
    • Assist with the provision of advice across a range of HR and Employee Relations topics
    • Responds to employee and managers inquiries regarding HR policies/procedures and provides guidance.
    • Develop and process contracts of employment and employment policies & procedures in line with UAE Fedar laws, other local requirements and RSM UAE HR policies.
    • Suggesting improvements in the employment policies
  • Participating in the performance reviews and training by:
    • Administer performance management processes i.e., probation confirmation, appraisal etc
    • Preparation of reports and analyze data as and when required.
    • Follow up on Employees training and CPD requirements.
  • Undertake any other tasks and responsibilities as and when required from time to time.
    • Facilitate monthly, quarterly and annual employee engagement events and activities i.e., annual dinner, team building etc.
    • Track participation statistics ensuring continued success of all events and training programs.
    • Ensures compliance with UAE Federal, Emirates Local Laws and RSM UAE policy at all times
Education
Bachelor's degree in Human Resources, Business Administration, or related field preferred.
 
Must have requirements
  • A Peoples Person with strong administrative and communication skills.
  • Effective time management and organizational skills.
  • Proficient in Microsoft Office applications.
  • Strong report writing and presentation skills with attention to details.
  • A working knowledge and/ or keen interest in UAE employment law.
  • Proficient in spoken and written English.
Nice to have requirements
  • Experience in a multicultural business environment.
  • A minimum of 6 month to 12 months in HR admin/operational experience.
  • Possess logical thinking and creativity.
  • Proficient in spoken and written Arabic.
  • A UAE National.
Key Performance indicator (KPIs)
  1. Onboarding Efficiency: Complete 100% of new hire onboarding tasks (documentation, IT setup, orientation) within 3 business days of start date; achieve ≥90% positive feedback from new joiners on onboarding experience.
  2. HR Service Responsiveness: Respond to employee/manager HR inquiries within 1 business day with accurate, policy-aligned guidance; maintain ≥95% satisfaction on HR support interactions.
  3. Compliance & Accuracy: Ensure 100% of employment contracts, policies, and onboarding materials comply with UAE Federal/Local labour laws and firm HR policies; zero compliance errors in documented outputs.
  4. Process Support & Reporting: Submit performance management reports, training trackers, and engagement event summaries on time (100% deadline adherence); proactively identify ≥1 process improvement suggestion per quarter.
  5. Engagement & Participation: Support successful delivery of ≥90% of planned employee engagement events; achieve ≥75% staff participation in key initiatives (e.g., orientations, training, team activities).
Perks and Benefits
  • Competitive salary.
  • Comprehensive health insurance per UAE regulations.
  • Opportunities for professional development and continuous learning.
  • Supportive and diverse work environment.
 
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